名城大学男子ラクロス部LIONS＜２０１０＞

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名前：Hannah日付：2015/01/05 10:00:09

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Michael O’Leary, Ryanair’s outspoken chief executive, has conceded that the airline should take a softer stance and scrap policies which “unnecessarily piss people off”. The Independent today quoted a recent Which? survey as showing that Ryanair was distinguished by its “rude and unpleasant” staff and an “aggressive and hostile” attitude towards customers, and ranked it at the bottom of 100 UK brands in terms of customer service.